Other than Mr. Masip, CaixaBank employees are encouraged to talk to clients and maintain good working relations with them. But in the...

CaixaBank Director Masip finally made contact after six months of silence, but lied about having indicated some things before to the...

CaixaBank Director, Mr Masip, has proven himself able to ignore clients with aplomb, but alleged future plans by CaixaBank to issue...

An aggrieved CaixaBank client labelled by the bank as a bad debtor for not paying commissions on an account that had supposedly been...

After being instructed to refund incorrect commissions or to close a client’s account, CaixaBank director Iván Masip Bes, of the El Clot...

Recent comparisons between bank agreements and social media terms and conditions have the banking world in a tizz. Social media websites...